Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Jo Penlington
Fantastic!..I would definately reccomend Pine Lodge Cars...We used the online chat service yesterday to enquire about a car we had seen on the internet, and as promised we received a call back within the hour and an appointment was arranged within 2 hours...Took it for a test drive, loved it, wanted it and the car was ready the very next day, serviced, MOT'd and immaculate! Thank you very much, chuffed to pieces
Sam Parry
Found a car on Ebay being sold by Pine Lodge Cars. Contacted the seller and got an immediate reply. Very helpful and made everything easy. Taxed the car on site for me and registered it online also. Would definitely recommend

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Lissy Taylor
Really can't express what good service we have received from Lee purchasing a BMW 1 series. We never felt pressured into buying from him even though we knew that there were other people interested in the car. We found Lee to be very genuine and we have been that impressed with the quality of the service that I will be keeping an eye on his page to buy my next car through him.
Craig Lytollis
I purchased a Golf GTD part ex from Pine Lodge Cars yesterday and for those considering doing so I highly recommend you do. Lee, Matt and Mitch were all personally involved in my buying experience and were very professional and knowledgeable. Pre sales day contact with Lee was excellent in determining a fair PX valuation prior to travelling a long distance to purchase. On arrival I was met by Matt who was very polite, informative and personable when showing me around the vehicle and allowing a test drive. Lee was excellent in processing documentation and also supported with my private plate retention and transfer. Mitch done a great job preparing the car for collection and he is clearly very thorough and skilled in vehicle detailing. In summary, three brilliant lads that made buying my car easy and enjoyable. I have purchased cars from all sorts of outlets, from all over the country but these guys are the best around and will undoubtedly get my repeat custom. Pine Lodge Cars get a five star review from me. Craig - Carlisle, Cumbria 👍🏼
Samantha Daly
Fantastic service from these guys👍went to see Mercedes ml280 this morning, decided we wanted it and picked it up by the afternoon. These guys went the extra mile for us which is fantastic 👍👍 highly recommend this garage
Steph Harrison
I purchased a vehicle from Lee and Dan 18 months ago and which has never missed a beat. More recently I've wanted something with a few extra gizmos and having spoken to Lee he was able to recommend one which really suited my needs. We picked the car up yesterday, the whole process was seamless and I'm really happy with it. Highly recommend!
Bev Fox
I wish to thank both of the guys for all there help today,with out it i wouldn't be picking my car up later, the service is 5* and I would recommend them to everyone I know who is Looking for a new car.

many thanks Bev
Iain MacKintosh
Have bought quite a few cars over the years from Lee and I must say the professionalism and service is second to none. Highly recommended, for car purchases and after sales service. 5Star.
Heidi Johnson
After sales service was brilliant. Listened and understood my issue, couldn't fault how understanding Lee was. Very impressed with the service I have received, Thank you Lee.
Katie Noden
Lee and Matty were both very helpful and pleasant. My car was immaculate when I collected it, I would highly recommend this garage to anyone looking at buying a new car.
Amie Bickley
Amazing, 5* service! We were able to look around the cars we liked with no pressure. Matty is a thoroughly decent chap and was there with a smile when we had a few questions. 4 days later we collected our new car, it had been valeted, had an mot and came with a 3 month warranty. I wouldn't hesitate to use Pine Lodge again and would totally recommend their services. We're thrilled to bits!
Karen Skelton
Superb service no pressure on the viewing bought a 2013 Mazda and they gave me a good price on my trade in.When i collected the car it was in great condition very well presented fully valeted .Both Matt and Lee were very helpful and i wouldn,t hesitate to recommend them
Very friendly and reliable love my new car
Ashley Newins
absolutely brilliant, brought a car yesterday wasn't able to make it down for closing time. Lee stayed and waited for me, service was great, the car I brought was immaculate and value was great very pleased. thanks again
Paul Bagshaw
Lee is great to do business with - open, honest and professional.
The car is excellent and was a very competitive price.
I highly recommend a visit.
Siobhan Sentry
Lee went above and beyond for me when I bought my car, and imported it to Ireland, he was excellent to deal with. I have the car 6 months there has been no issues it's a great car. I'll buy here again!
Craig Evans
Friendly and very helpful would recommend pine lodge cars for your next purchase 👍🏻
Amiee Bagshaw
Having recently purchased a car from Pine Lodge Cars, I couldn't recommend them enough. Every element of my experience was seamless and hassle free. Buying a car is never an enjoyable experience but these guys made it bare able. They were on the other end of the phone at all times should I have any questions and couldn't do enough for you!

They've done everything they said they would do and more (not common in the car sales world) would 100% buy from them again.

Thanks Lee and team.
Janice Southwell
1 hr · Add topics
I would just like to say Thank You to Matty Timmis of Pine Lodge Cars. I am now the proud owner of a new car from him and he was a pleasure to do business with. Highly recommended if you are looking for a car🚙🚙🚙🚙!

Helen Malkin Willatt I agree we recently bought a car from him 👍
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Linda Allen He's a really genuine/ nice person x
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Lucille Baines My daughter Lisa Baines got a fantastic car from them xx
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Sharon Minshall i also had a car from him very helpful genuine nice guy
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Kev Ogden
Just been and purcheased car from here and i cant fault the place. Matty the sales guy i dealt with was spot on. I originally used the online chat to enquire and true to their word Matty rang back as promised. Great value and certainly the best car sales place i have dealt with in many a year no Arthur Daley dealings here. Choice and variety of makes and models with fair prices and great deals on part x too. Super chilled place we will be back when next motor is needed.
Matt Beeston
Looking for my first car, Pine Lodge Cars were recommended to me by a friend as a great place to look. There website is full of good information and when I asked for car to be brought to their Prees branch it was no trouble for them to do so. Lee the salesman was extremely helpful and I found the car I was looking for. Thankyou Pine Lodge, great customer service and great cars I would highly recommend
Peter Hassall
5 STAR!!!
Joy 'proudlove' Webb
Absolutely great service, no pressure at all to buy. Would highly recommend and very pleased with new car. Thankyou
Darran Bolas
Recently had the pleasure of viewing vehicles without hesitation at Pine Lodge Cars and pleased with my purchase. Easy friendly service and organised which made the handover easy. simply easy. any questions call the team they are happy to help.
Beth Evans
Bought my amazing mini countryman last weekend. At viewing was left to inspect the car and take for a test drive with no pressure to buy. Great service. Would highly recommend. 5*
Declan Simmonds
Really quick and quality service
Chloee Louisee
I would just like to say thank you to all at pine lodge cars. Getting a car on finance was no trouble at all. No question or query was too much. Would highly recommend â…
Laura Thacker
like to say thanks to Lee and the team at pinelodge cars, bought are car from them and couldn't be happier great before and after service thanks lads
Mike Broxton
My Daughter just purchased a small car from this Dealer.
Great Guys to deal with. They try their very best to make the customer happy. Nothing is to much trouble.
Would recommend anyone to purchase a quality vehicle from Pine Lodge Cars.
Wendy Davenport
bought our car this week from pine lodge cars . excellent service . thank you .. would highly recommend
Gary Furber
A good local company with quality cars. Sorted out our warranty issues with ease. Very happy with the service we received. Well worth a look.
Lisa Baines
Brought my car a few weeks ago, brilliant service, lee was very helpful through the sale, would definitely recommended purchasing a vehicle from pine lodge cars, I can honestly say I love my new car, massive thanks again 👍🙂
Emma Haslam
I have bought a car from Pine Lodge cars, they were really nice and helpful, highly recommend anyone to get a car from them. Very professional. I love my car. Thank You.
Sandra Kent
Bought Corsa beginning of August. Had problems and Matty asked me to take it back and they will get it sorted. provided me with spare car and had mine back within a week. Great aftersales. would not hesitate to go there for another car or recommend to someone else.
Chris Fong
Really happy with the car wev'e had from Pine Lodge, Lee and his team have been great, the car we bought off him had to go into the workshop for something trivial but he was gracious enough to give us use of a courtesy car whilst the work was done. A decent set of lads with a profesional attitude. Highly recommended. Thanks Lee and Pine Lodge Cars.
Ed Olley
Robbie Yale
Excellent service from the lads at Pine Lodge, efficient from the word go, look no further. Will use again when the time comes.
Louise Hughes
Myself and my partner cannot thank Lee enough for the effort and help he gave us in finding a new car. Nothing was too much trouble and Lee was happy to meet my partner after he finished work which was after the opening hours. We are extremely happy with our car and cannot recommend them enough. Thanks again Lee. ��
Ingrid Rose
very friendly, excellent service. got a brilliant deal on a car that I never thought I'd be able to afford, even filled the tank up for me as part of the deal. highly recommended 😁
Tracy Shufflebotham
Brilliant service , love my car , very friendly and helpful , highly recommended, had my car within a couple of days cant thank them enough
Damian Poliniewicz
Brilliant service! Highly recommended
Bec Warwick
Bec Warwick reviewed Pine Lodge Cars "” 5 star
August 2 at 5:22 PM ·
I picked my car up two weeks ago and absolutely love it! I did have a couple of issues with the car that were resolved straight away after speaking to Aaron from the Market Drayton branch. Would definitely recommend - thank you
Kelly Cavanagh
Great service and lovely staff. Love my new car thank you
Jamie Smith
One of the best around! Even the London dealers can not out do the service and promptness of pine lodge cars! Got my 3 Series BMW from here would recommend to anyone. Good prices top cars !
Stacey Hughes
Recently purchased my new car from Aaron at the Shewsbury Road branch in Market Drayton. Nothing was too much of a bother and I part exchanged my old car so I had nothing to worry about as they took care of everything and very quickly at that! I love my new car.

Thank you!
Adrian Connor
Excellent customer service. 100% Honest and reliable right from the very start, Nothing is too much trouble they do everything they can and more. The cars are all immaculate and genuine and all the staff here are a pleasure to deal with. Having purchased many cars over the years these guys could quite honestly teach the rest of the motor trade a thing or too. Many thanks Matty Timmis for the exceptional customer service received form yourself.
Rebecca Taylor-Murison
Amazing in here. Very helpful and genuine guys. Cars are reasonably priced. Service is good. Well done
Dom Kowalewski
Great customer service, Lee and his team go above and beyond to ensure you have the best experience available. Good quality cars, highly recommended!!
Jason Collins
Easy and hassle free from start to finish. Lee and his team couldn't do more to help. Friendly service from a top bunch of guys. Highly recommend anyone thinking of changing cars to give them a call first
Lucinda Ashby-Rayson
Excellent customer service and very professional!!! Can't fault any of the cars we have had off Lee over the years 😀😀😀 Thank You!!!
Alison Johnson
Really helpful... honest and care about their customers!! Great selection of cars all at great prices !! Thanks so much for getting my son into his Very First Car
Laura Pickerill
Excellent sales and after sales service...would recommend...thank you
Kathryn Byrne
Absolutely fantastic customer service! The car that I chose in the morning was MOT'D ready and waiting for me by the afternoon! Highly recommend to anybody wanting to purchase a car xxxxxxx
Glyn Zed Jones
The people are always helpful and will go out there way to assist you thank you
Angie Carr
Friendly helpful people, would recommend.
Robert Keegans
By far the best car sales we have ever had dealings with, from the start were made to feel at ease. We went to view a vauxhall meriva and were left to have a good look around the car with no pressure, we were given the price we wanted for our old car. We brought the car but found out it had some problems with the radio and display unit that wouldnt have been covered by the warranty however lee and the aftersales team dealt with the problem and even provided us with a courtesy car and now we have a great car all fixed free of charge..couldnt recomend highly enough..would defo use them again..

Thanks Lee and the Team.
Amelia Davies
After having recently purchased a car from Pine Lodge I can't recommend them enough. We arrived after calling to check the car was still in stock and immediately given the keys to have a look inside. We then went for a test drive where we were reassured to take our time and ensure we were happy with everything. Lee was very friendly and helpful and provided us with all the information we needed. Thank you!
Mark Jarvis
Nice guys , carnt do enough for you recommend buying a car from them
Lilian Birchall
brought a nice car from lee Ferguson this week had a great service from lee I would recommend anyone to go to him ,thanks lee
Martintosh Stanton
Proper old fashioned customer service which is rare these days! Nothing was to much trouble and everything was dealt with very quickly and efficiently. Made me feel welcome and I drove away with a car I love! A breath of fresh air to deal with, would definitely recommend to anyone! These guys are better than some of the mainstream dealers and they could learn a lot from them!

Well done Pinelogde can't tell you how chuffed I am and I am not one to leave reviews either!

Craig Woolley
Very professional company, very easy to deal with. Highly recommend!!
Abi Darkin
Lee and Matt provide fantastic customer service and have a great selection of cars. Would highly recommend!
Andy Day
Lee and Matt were fantastic. Friendly service with no hard sell. Great selection of cars available. They deserve to do well at this new site.
Sarah Louise
Absolutely fantastic and friendly guys down at pine lodge. Popped in late on the Saturday afternoon as they were shutting up shop. The guy couldn't be more friendly and helpful considering it was well after 5pm. Came back the next day, took a test drive and picked up our spanking gorgeous new car the following week, serviced, MOTed and absolutely spotlessly clean. Got a real good part ex and all documentation was with us within 7 days (they must actually own the DVLA to get anything done that quickly)
Five stars for friendly, five stars for efficiency and five stars for the car ... thanks all at Pine Lodge - you're fab!
Daniel Hanson
Excellent garage, professional staff. Would recommend.
Assam Hayat
Its got to be a five star review for Pine Lodge Cars! What a refreshing car buying experience. Lee was excellent throughout the whole process in helping me purchase a car that was right for my expecting wife.
Very impressed with the car and the level of customer service offered by Lee - the car was provided with a full MOT and service and he even picked me up from the local train station when I came to collect.
I would not hesitate to use Pine Lodge Cars again to purchase another car. Top garage and top service...what more could you ask for. Thanks Lee
Jennifer Taylor
Pine Lodge Cars, Market Drayton. 5 Stars (out of 5 obviously)

On 27 Mar. 18 we had the pleasure of dealing with Pine Lodge Cars, Market Drayton. We arrived at a stress free part ex deal really quickly. The car that we wanted to view was moved from their Whitchurch showroom to their Market Drayton showroom to shorten our round trip mileage.

We dealt with a chap called Lee Ferguson , a gentleman, very understanding and he sorted our road tax while we were in the office and the number plate transfer. Lee was very helpful and considerate throughout the whole transaction. The car that we purchased drives beautifully and was already prepared to drive away. We completed the purchase, transferred the payment for the new car and drove it home, 10/10 for convenience.

We would deal with Pine Lodge again and we thoroughly recommend them if you are looking to buy a car.

We have never before written a review for a car dealer, so we were impressed.


Mr & Mrs Taylor
Terry-ann Baker
Recently bought a bmw 320i from Pine Lodge, Lee the owner was very good indeed no pressure, told us everything we wanted to know & above all did us a great deal.....even included an excellent 15m warranty from WMS Group to give us further peace of mind & have been very happy with it so far !........thoroughly recommend them........ Mrs T. Baker Telford
Stephanie Bolas
Purchased a Audi a4 from these guys. Couldn't of asked for nicer guys. They made sure the Audi was all ready and prestige condition. They also took my other two cars which made life so much easier for myself, no more worry. Would differently recommend to anyone looking for a car, and we would certainly go back there in the future.
Anna Sanderson
I've been really impressed with Pine Lodge Cars so far, Matty listened to our wish list and then found us the ideal car at the right price with a part exchange too. No quibble, no hassle, just excellent service and a friendly team. A real asset to Higher Heath. Definitely recommend.
Henry Dakin
Pine lodge cars are a breath of fresh air in the world of car dealers, Lee and the team go above and beyond to help.
Previously I have text Lee a spec and he has found the perfect car, he even bought the car back at a good price 2 years later!
This time around I was having trouble moving my car on privately, a text to Lee asking if he was interested and the next day the Pine Lodge team were down in Cambridgeshire to pick it up!
Great and efficient customer service!
Dion Smith
Exceptional service from Lee and everybody at PineLodge as always. Can't fault the prices and they bend over backwards to help. I haven't had to lift a finger to sell my old and buy my new car. Can't recommend them enough
Nick Anslow
Great range of cars at good prices . Had an Excellent deal with my car, wouldn't go any where else . Matty and Lee were great !!!
Dominic O'keeffe
Great service , couldn't recommend enough. Love the new car
Craig Cohen
Absolutely brilliant help and really friendly I would highly recommend anyone to go have a look love my new car too
Carol Dunford
We have just purchased a lovely Honda Jazz from Pine Lodge Cars. Matty could not have been more helpful. We were impressed by the cleanliness of the car when we picked it up AND with a full tank of petrol! We have both enjoyed driving the car and are happy that it will fulfil our expectations.
Hannah Lucy Weeks
Couldn't recommend the team highly enough! I dealt with Lee and Matty and am over the moon with my Peugeot. 12 months mot, full service and 12 months tax also on the vehicle when I arrived to collect. Lee helped me to find a car suitable for my budget and needs. Matty had all the paperwork ready for me and helped me to complete the v5 change over. A professional and friendly team that tailored the car purchase experience to me perfectly. I will be recommending you to all of my friends and family. Thank you!
Kate Bloor
Thank you for such an honest and professional service from start to finish. Really pleased with the car and will most definitely be recommending you to all!
Teodor Pop
We have bought 3 cars from here and the service has always been impeccable and nothing is to much trouble for Lee .
He has always done everything he can to help us with our purchase
Would highly recommend ..
Tom Lowry
The best people in Shropshire to buy a car from ,I bought my Peugeot 307sw from them and couldn't be happier
Russell Higgingson
Bought a car of pine lodge cars and very very happy with my perchase every body was so help full and could not do anothe for me would defantly do business again the pine lodge cars
Joanne Heath
Absolutely love my new car bought today thanks Matty for all your help I would recommend these guys to anyone who wants a hassle free deal, no pushy sales person and amazing service
Thankyou so much guys
Bobby Spooner
My partner and I had been stung by a PCP deal on a small car whereby the final balloon payment was higher than the book price, despite having 10k less miles than the set limit.

The team at Pine Lodge were extremely proactive in finding us a replacement vehicle, that we were able to finance over 4 years at reasonable rate. The whole process was absolutely flawless. The Ferguson brothers and the rest of their team even went out of their way to prep my old vehicle prior to hand back (as part of PCP agreement.) This is way beyond the scope of what we agreed and something you wouldn't even expect from an established main dealer.

We have been put ease every step of way, all of the relevant paperwork is sorted in a timely manner and Lee & Dan are responsive - genuinely nice people to deal with. I wholeheartedly recommend Pine Lodge Cars and will be visiting again soon when I come to replace my current vehicles.